In addition to being a carpet cleaner for 33 years, I've also been a flooring INSPECTOR for over 25 years.  When someone is having a problem with their laminate, hardwood, or carpet, the manufacturer or retailer involved will have me go inspect the flooring to see if there IS a problem and who's fault it is.

I have been putting together information that you should read before spending several thousand dollars on new flooring.  I have inside information that most retailers and installers don't know, and waiting until after there is a problem is a bad time to find out!!  I have written a book that specifically deals with carpet that you can ask for at my contact page. 

For free detailed information on purchasing carpet, hardwood or laminate, along with maintenance that is critical for your new floor, please click on FLOORING INFORMATION now.  This will take you to a separate website in a new window.  If you have current problems with a floor already installed, I am available in Washington state, northern Idaho, and northern Oregon to inspect and attempt to resolve the problem.  The longer you wait, the less chance of getting an easy resolution or replacement, and that costs money.  Contact me with your situation and I'll get back to you (by email) within 24 hours.  Thank you!